Vision4Vita (“Vision4Vita”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, products, and services (collectively, the “Services”).
By accessing or using our Services, you (“you”, “your”) acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
When you interact with Vision4Vita, we may collect information that you voluntarily provide, including but not limited to:
- Name, title, and institutional affiliation
- Business or laboratory address
- Email address and contact information
- Billing and shipping details
- Purchase orders, invoices, and related transactional documents
- Communications sent to us via email or other channels
b. Automatically Collected Information
When you access our website, certain information may be collected automatically, including:
- IP address
- Browser type and operating system
- Pages visited and time spent on the site
- Referring URLs
This information is used to improve website functionality, security, and user experience.
2. How We Use Your Information
We use collected information for legitimate business purposes, including to:
- Process and fulfill orders
- Communicate regarding orders, payments, shipping, or customer support
- Verify eligibility for restricted or regulated products
- Provide access to documentation, technical resources, or product information
- Improve our website, services, and customer experience
- Comply with legal, regulatory, or contractual obligations
We do not use personal information for automated decision-making or profiling.
3. Payment Information
Payments are processed through third-party payment providers, including PayPal or authorized invoicing platforms.
Vision4Vita does not store or directly process full payment card or banking details. Payment information is handled in accordance with the privacy and security practices of the respective payment provider.
4. Sharing & Disclosure of Information
We do not sell, rent, or trade personal information.
We may share information only under the following circumstances:
- With service providers and logistics partners as necessary to fulfill orders
- With payment processors for transaction processing
- With manufacturers or suppliers when required for product support or documentation
- When required to comply with applicable laws, regulations, subpoenas, or legal processes
- To protect the rights, safety, or property of Vision4Vita, our customers, or others
All third parties are expected to handle information in a manner consistent with applicable privacy laws.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze website traffic.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.
We do not use cookies for behavioral advertising or tracking across third-party websites.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain business records
- Comply with legal, accounting, or regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information, subject to legal and contractual obligations
Requests may be submitted by contacting contact@vision4vita.com. We may require verification of identity before responding.
9. California Privacy Notice (CCPA)
For California residents:
- Vision4Vita does not sell personal information as defined under the California Consumer Privacy Act (CCPA).
- You may request disclosure of the categories of personal information collected and the purposes for which it is used.
Requests may be submitted to contact@vision4vita.com.
10. International Users
Vision4Vita operates in the United States. If you access our Services from outside the U.S., you acknowledge that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.
11. Children’s Privacy
Our Services are intended for professional and institutional users only and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: